Updated: Oct 20, 2021


Anand Kumar Singh, Director Finance, RailTel
Ready For A Quantum Change

As of 2019, RailWire — RailTel’s broadband services in partnership with 5000+ communities in India had a little over 1 lakh subscribers. However, post-pandemic, it saw an immense surge in the growth of its subscriber base. A quantum leap from around 1 lakh to over 3.5 lakh subscribers.


Anand Kumar Singh, Director Finance RailTel, provides two compelling reasons for this surge.


Need: The pandemic turned the broadband internet connection from a luxury to a necessity.


Trust: That necessity in turn created the requirement for a reliable broadband service provider and it is noteworthy, that most subscribers opted for RailTel’s broadband connection, not for the lack of a choice, instead, because they trusted RailWire more.


Anand Kumar Singh affirms that the speed with which RailTel is taking on this challenge of quantum change will prove to be a benchmark for its efficiency and dedication.


With one in a hundred, India is amongst the lowest in the world in terms of wired broadband subscribers’ ratio and evidence of great potential for RailTel to grow its wired broadband penetration through RailWire. From a 100 crore revenue in 2020, RailTel is expected to see an exponential growth of 210 crore in 2021, which will be a 100% growth.

On a parting note, he quipped, "We are targeting adding over 7 lakh more subscribers in 2021 and are now organisationally ready to take on this challenge of quantum change.”




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Updated: Jul 13, 2021

RailTel CMD, Shri Puneet Chawla, yesterday officially launched a new Website, Mobile App and Ring Tone for RailWire - RailTel's retail broadband internet service in partnership with 5000+ communities in India. RailWire’s subscriber base grew 145% in the last fiscal (20-21) and has tracked similar sustained growth levels during the first quarter of this fiscal.

With the new hybrid work environment here to stay, the wired-broadband internet market is expected to continue its present growth for months and years to come in India. RailWire is investing in a stronger digital presence to reach potential customers faster and more efficiently, provide more localised digital marketing support to its partners and, finally start telling the RailWire brand story.


Puneet Chawla, RailTel CMD
Building RailWire Brand Equity

RailWire is an example of successful partnership between a central public sector enterprise and the private sector. Its business model to partner with large and small private entities to reach high speed fiber-to-the-home (FTTH) broadband internet to subscribers, was both unique, pioneering and ahead of its time when it was conceived in 2008.


The makeover is a part of series of activities targeted to further develop RailWire as a B2C vertical to empower its next level of growth.


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